The OSFI E-21 deadline has passed, and Canadian banks and credit unions are now inside the supervisory window. The gap between having a business continuity plan and proving it works is the one OSFI will assess against. This piece covers the questions institutions are still asking, what operational resilience requires under regulatory scrutiny, and how to prepare for the September 2027 scenario testing deadline that comes next.

Derrick explains why business continuity planning is often treated as an afterthought during major system changes. When critical plans and documentation are postponed until after go-live, organizations expose themselves to unnecessary risk. This video outlines why continuity planning must be integrated into the transformation journey, ensuring that when systems go live, there is a clear fallback strategy to maintain operations if something goes wrong.

Chris challenges the common belief that business continuity failures are simply due to poor documentation or lack of testing. Instead, the real issue is that plans are not embedded into everyday operations. In high-pressure, unpredictable situations, teams need more than a document. This video explores how to build true operational readiness by integrating continuity planning into processes, decision-making, and organizational muscle memory.

After experiencing a real multi-day system outage, Andrew highlights a critical gap in most organizations. Disaster recovery is often tested, but business continuity is not. When stakeholders don’t know their roles during a crisis, response breaks down quickly. This video explains why documenting, communicating, and actively practicing your business continuity plan is essential to ensure your organization is prepared when it matters most.